SHIPPING POLICY

At Craftacle, each product is thoughtfully handcrafted and carefully prepared before it reaches you. This Shipping Policy outlines our processing times, delivery expectations, and shipping terms.

 

Order Processing Time

All orders are processed within [3–7 business days] unless stated otherwise.

As products are handmade, some items may require additional time.

Custom or made-to-order items may take [7–14 business days] or more depending on complexity.

Orders are not processed on weekends or public holidays.
 

Shipping Locations

We currently ship domestically & internationally.

Shipping availability may vary depending on your location.
 

Estimated Delivery Time

Delivery timelines begin after order processing is complete:

Domestic Shipping: [3–7 business days]

International Shipping: [7–21 business days]

Please note that these are estimated timelines and may vary due to external factors.

 

Shipping Charges

Shipping fees are calculated at checkout based on your location and order size.

Any customs duties, taxes, or import fees (for international orders) are the responsibility of the customer.
 

Order Tracking

Once your order is shipped, you will receive a tracking number via email.
 

Delays & Exceptions

While we aim to deliver within the estimated timeframe, delays may occur due to:

Courier or logistics disruptions.

Customs clearance processes.

Weather conditions or unforeseen circumstances.

Craftacle is not responsible for delays caused by third-party shipping providers.

 

Incorrect Address / Failed Delivery

Customers are responsible for providing accurate shipping details

If an order is returned due to an incorrect or incomplete address:

Reshipping charges will apply.

Craftacle is not liable for lost packages due to incorrect information.